Review of Decision Making

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Decision Making book summary


7 Overall

8 Applicability

6 Innovation

7 Style


Harvard Business Essentials presents an overview of decision-making techniques. This welcome volume fills a need, since even companies that discuss quality decision-making processes rarely implement them fully. Bad decisions are costly. Any company’s success derives from its leaders’ ability to make the right choices consistently. Getting people to work together to make well-reasoned decisions is a major business challenge. This little book can help. This straightforward manual offers useful ideas for enhancing team cohesiveness, building consensus, calibrating uncertainties and refining proposals while getting the right people involved in the process.

About the Author

The Harvard Business Essentials series, which began in 2002, provides advice, personal coaching, background information and guidance on relevant topics in business.


Bad decisions are a byproduct of a process that requires trade-offs among risks, benefits and costs. To make good decisions, heed the lessons in this sensible Harvard Business Essentials manual:

1. Follow a five-step decision making process, starting with knowing your context.

The first step in your decision-making process is to establish a healthy context for action. Create an environment that welcomes and respects diverse opinion. Involve the people who have the most to contribute and the most at stake. Create a “decision-friendly context” with protocols about how to reach the decisions you need to make.

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