Summary of Know-How

The 8 Skills That Separate People Who Perform From Those Who Don't

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Know-How book summary
Target, learn and develop eight leadership skills that make the difference between successful executives and failed managers.


8 Overall

9 Applicability

7 Innovation

7 Style


Given the reality of the modern world, business schools and management training programs should offer a class called: "Business Savvy 101: An Overview of Hidden Agendas, Power Struggles and Other Leadership Challenges." Fortunately, Ram Charan offers a tutorial on that subject in this book. He provides excellent insights for aspiring executives and current leaders. Although parts of the text are repetitive, that fault is far outweighed by the value of Charan's concrete examples from brand-name companies. getAbstract recommends this book to readers at all levels of management who want to sharpen their leadership skills.

In this summary, you will learn

  • How to develop leadership habits in yourself and your staff
  • Why you should avoid the short-term pressures of Wall Street and other outside forces
  • How to coach your team
  • Why you need lofty visions and a grasp on the pulse of your industry, company or department


Cash, Dinner and Shoes
Author Ram Charan acquired a valuable business lesson from a very humble mom-and-pop business in India - his family's shoe shop. The business lesson was simple: If there's no money in the cash register at the end of the day, there will be no dinner. That's the basic...
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About the Author

Ram Charan, a business adviser for global corporations, is also the author of What the CEO Wants You to Know and the co-author of Execution. Charan, a frequent public speaker, also writes a biweekly column for Yahoo! Finance.

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Contained in Knowledge Pack:

  • Knowledge Pack
    Ram Charan
    Business guru Ram Charan credits his parents’ small shoe shop with refining his business education – let him refine yours.

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