Summary of Leadership in the Eye of the Storm

Putting Your People First in a Crisis

University of Toronto Press, more...

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Leadership in the Eye of the Storm book summary
You may never need to apply these lessons – but if disaster strikes, you’ll be prepared.


8 Overall

9 Applicability

7 Innovation

8 Style


Don’t put off planning how to take care of your employees in a disaster. This guide by crisis management expert Bill Tibbo relates firsthand accounts of four leaders’ successful efforts during potentially catastrophic times. Follow Tibbo’s practical steps to prepare your business, support your staff, recover fully, and maintain or rebuild your place in the market. Tibbo provides a go-to resource for companies creating or refining crisis or disaster recovery plans. getAbstract finds that Tibbo’s guidance will matter to anyone involved in disaster planning and anyone who should be: managers at all levels, HR and employee assistance program staff, and emergency response teams.

In this summary, you will learn

  • Why your top priority during a crisis is taking care of your organization’s people,
  • How four companies responded successfully to crisis, and
  • What proactive steps will prepare your company for crisis and strengthen its resilience.


“Helping People Cope”
The field of “business continuity management” covers the work of preparing for and coping with natural disasters, fires, medical emergencies and various kinds of tragedies. These crises directly affect the people who work for you. Management, staff, clientele and ...
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About the Author

For 30 years, Bill Tibbo has guided organizations preparing for, responding to and bouncing back from crises – including shootings, terrorist attacks, epidemics, suicides and natural disasters.

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