This easy-to-read toolbox belongs on every manager’s shelf. Management consultants Anne Loehr and Jezra Kaye provide creative, effective ways to transform unmanageable employees into helpful team members. The first half of the book contains the authors’ expert, insightful advice. The second half contains case studies – including some that feel sort of contrived – that Loehr and Kaye provide to illustrate their suggestions. getAbstract recommends their realistic advice, clear layout and step-by-step approach to those who must manage challenging employees.
In this summary, you will learn
- Why staffers become unmanageable,
- How to help unruly workers get back on track and
- How to fire them gracefully if they don’t improve.
About the Authors
Anne Loehr’s insights into building “global and generationally diverse teams” appeared in Newsweek and on CNN. As president of Speak Up for Success, Jezra Kaye teaches business leaders how to communicate.
Comment on this summary
7 years agoTis abstract gives you five clear steps how to manage problematic employees. The basic message is that have them improve their ways or get rid of them. The abstract contains also case examples of different kinds of problems you might have with employees. I don't think there is anything world changing here, but those five C's presented in book are helpful with moving forward. If you have problematic employees, this book might help you to do whatever you need to het done with them.
7 years agoThanks for your input!