Formal rules and direct control are inflexible management practices that don’t work for companies in fast-changing, complex environments. Instead, organizational culture holds companies together as shared values align people toward one goal. Despite an informal tone and minor linguistic flaws, Netflix’s deck of PowerPoint slides represents a fine example of such a corporate culture. This guide to its values defines desired employee behaviors and character traits. getAbstract recommends it as a useful blueprint for managers who need to inspire their workforce to do great work.
In this summary, you will learn
- Which values replace rules at Netflix,
- How Netflix makes its culture come to life.
About the Author
Reed Hastings is the co-founder and CEO of Netflix.