Summary of Outstanding!

47 Ways to Make Your Organization Exceptional

Putnam, more...

Buy the book

Outstanding! book summary
Can you count how many ways could your organization become outstanding? Try 47.


7 Overall

8 Applicability

5 Innovation

7 Style


John G. Miller always kept his eyes and ears open as he consulted with many Fortune 500 companies over the years. In the process, he became a perceptive student of business. Now Miller has assembled (and sometimes perhaps slightly oversimplified) 47 of the best approaches, practices and techniques he saw as a consumer or as a consultant when he observed superior organizations. getAbstract finds that this engaging book does a good job of explicating each of these valuable concepts.

In this summary, you will learn

  • What are some of the best ways for your organization to become outstanding and
  • How to apply these methods.


How to Become Outstanding
Personnel at many medical facilities see stroke victims as difficult to treat because people who have had a stroke often lack mobility, endurance and strength. But the staff members at Utah’s Ashley Regional Medical Center work closely with such patients to encourage...
Get the key points from this book in less than 10 minutes. Learn more about our products or log in

About the Author

John G. Miller is the founder of QBQ, Inc., a consultancy focused on teaching personal accountability. He also wrote QBQ! The Question Behind the Question and Flipping the Switch.

Comment on this summary

More on this topic

By the same author

Contained in Knowledge Pack:

  • Knowledge Pack
    Managing Quality
    If you want to know how to control and improve quality in your business, start here.

Customers who read this summary also read

More by category