Summary of Outstanding!
Copyright © 2010 by John G. Miller
Used by arrangement with Putnam, a division of Penguin Group (USA), Inc.
Looking for the book?
We have the summary! Get the key insights in just 10 minutes.
John G. Miller always kept his eyes and ears open as he consulted with many Fortune 500 companies over the years. In the process, he became a perceptive student of business. Now Miller has assembled (and sometimes perhaps slightly oversimplified) 47 of the best approaches, practices and techniques he saw as a consumer or as a consultant when he observed superior organizations. getAbstract finds that this engaging book does a good job of explicating each of these valuable concepts.
In this summary, you will learn
- What are some of the best ways for your organization to become outstanding and
- How to apply these methods.
About the Author
John G. Miller is the founder of QBQ, Inc., a consultancy focused on teaching personal accountability. He also wrote QBQ! The Question Behind the Question and Flipping the Switch.
Comment on this summary
By the same author
John G. Miller
Contained in Knowledge Pack:
Knowledge PackManaging QualityIf you want to know how to control and improve quality in your business, start here.
Customers who read this summary also read
Shaun Smith and Andy Milligan
Kogan Page, 2015
Ben Reason et al.
John C. Camillus
University of Toronto Press, 2016