Organizations spend millions of dollars to create perfect logos. They hire expensive firms to design their letterheads, product literature and other collateral materials. Everything must meet exacting specifications. Some even develop their own special corporate colors. But when it comes to leadership and management, many organizations adopt a remarkably casual, even lackadaisical, approach. If there are 900 managers in an organization, it may house 900 different managerial and leadership styles. Management expert Quint Studer can help you standardize your organization’s leadership approach. Often, otherwise tightly buttoned-down corporate organizations standardize everything that they can – except their own leadership methods. getAbstract reports that this book will show you how to accomplish this important objective.
In this summary, you will learn
- How to develop “evidence-based leadership”;
- How the “DESK” approach works;
- What “rounding” is and how you can use it to lead others;
- How to “manage up”; and
- How to motivate employees.
About the Author
Quint Studer is the founder of a health-care consulting firm that helps organizations achieve service and operational excellence.
Comment on this summary
1 year agoIt exceed my exceptions. Very informative.