Summary of Stragility

Excelling at Strategic Changes

University of Toronto Press, more...

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Stragility book summary
To stay viable, embrace “strategic, agile, people-powered change” using the tactics of “Stragility.”


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Organizations must regularly update and transform their operations and activities or face becoming irrelevant. Yet, most transformations fail due to poorly developed or badly executed strategy, stakeholder hostility, internal political opposition, the incipient pressures that accompany any change, or a combination of these problems. To help companies maneuver through these issues, strategy experts Ellen R. Auster and Lisa Hillenbrand created the “Stragility” concept – a structured approach to implementing “strategic, agile, people-powered change.” They explain how your firm can implement Stragility’s insightful diagnostic drills and strategic practices to refine their tactics and keep pace with change. getAbstract recommends Auster and Hillenbrand’s insightful, intelligent and highly readable strategy manual to planners and executives.

In this summary, you will learn

  • Why organizations must routinely update their strategies;
  • How to use the “Stragility” model of “strategic, agile and people-powered change”; and
  • How to apply Stragility’s four “diagnostic tools.”


Change Is Constant
According to the late management virtuoso Peter Drucker, the only companies that succeed are those that not only welcome change, but also lead it.

Since nearly constant change now defines how commerce works, organizations must adapt their strategies and...
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About the Author

Ellen R. Auster is professor of strategic management and founding director of the Schulich Center for Teaching Excellence at the Schulich School of Business, York University, Toronto. Lisa Hillenbrand led the team that re-engineered Procter & Gamble’s brand-building approach.

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