Summary of Team Troubleshooter

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Team Troubleshooter book summary


8 Overall

10 Applicability

7 Innovation

8 Style


Robert W. Barner has produced a remarkable resource. Lucid, organized, utterly practical and results-oriented, this cookbook for team builders and members belongs on every organization’s bookshelf. Barner has condensed everything he has learned from two decades of consulting and team-building experience into a five-step process for improving team relationships and performance. He identifies the most common pitfalls for teams, and provides a kit of 51 tools designed for specific team-building or team-repair tasks. Neither abstract nor psychological in nature, this practical workbook describes proven techniques and strategies for quickly and effectively addressing a wide range of problems that frequently occur among teams. Bottom line: considers this an essential resource for managers, team leaders and team members.

In this summary, you will learn

  • The fundamental faults that underlie many of the problems experienced by work teams;
  • How to identify the problems that are holding back the performance of your teams, and
  • How to craft strategies to improve team performance.

About the Author

Robert W. Barner, Vice President of Organizational Development and Learning for Choice Hotels International, is a 20-year veteran of international consulting. He has worked with a broad range of clients, including AT&T, Honeywell, GTE and Disney, to strengthen team performance. He is the author of Executive Resource Management, Lifeboat Strategies, and Crossing the Minefield, and his work has appeared in The Futurist, HR Magazine, and Training & Development Journal.



Five Assumptions
No teams work perfectly. But if you think that diagnosing team problems is a job best left to the experts, think again. Team members and leaders are the ones most qualified to understand the types of job demands and challenges they are encountering.


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