Summary of The ABCs of Evaluation

Timeless Techniques for Program and Project Managers

First Edition: 1999 more...

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The ABCs of Evaluation book summary
Evaluation does not equal negative criticism. In the right hands, it can actually improve your programs.


7 Overall

8 Applicability

6 Innovation

6 Style


You can't avoid evaluations. Whether you're in education, business or nonprofit management, your supervisor will eventually order an evaluation to determine the viability of your program. Many people find evaluations unpleasant and intimidating, but, as John Boulmetis and Phyllis Dutwin show, they don't have to be. The authors demystify the process by carefully explaining its principles, philosophy and techniques. End-of-chapter exercises and numerous examples make evaluation and analysis accessible to any business reader. Appendices provide a tutorial on data analysis, and samples of a final report and an evaluation contract. getAbstract recommends this book to professionals who have little experience with evaluation, although even seasoned veterans will find the material useful.

In this summary, you will learn

  • What evaluation is
  • Why all organizations should evaluate their programs
  • How to design and administer a successful evaluation
  • How to become an independent third-party evaluator


Evaluation Basics
You may not find evaluation glamorous or exciting, but it is the only way to assess the effectiveness of a program accurately. Thus, it is a valuable tool for managers, administrators, consultants and analysts in almost any field.

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About the Authors

John Boulmetis is a professor in the University of Rhode Island's School of Education and coordinator of the graduate program in adult education. Phyllis Dutwin is the president of a training and development firm.

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