Managers who try to coach their employees often make wrongheaded assumptions about what their staffers think. They offer unhelpful advice about what staffers should do to improve their work, and this is exactly what coaching should not be. Human Resource Development Hall of Famer John H. Zenger and his colleague Kathleen Stinnett spell out everything for managers who haven’t a clue about coaching or how to conduct coaching sessions. getAbstract recommends discovering whether you need this helpful manual in much the same way that the authors suggest using when you conduct coaching sessions: by asking questions. Do your employees need coaching? Do you feel ready to coach? What can you do to learn more about being a coach? Would reading thoughtful information about coaching help? If so, this is the book for you.
In this summary, you will learn
- What primary benefits coaching offers,
- What skills managers should develop to be effective coaches and
- How to coach your employees.
About the Authors
John H. Zenger co-founded Zenger/Folkman, an executive education firm where Kathleen Stinnett is a senior consultant and executive coach.
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Comment on this summary
6 years agoAlthough it is just a summary, it helps me to understand many perspectives of coaching. I do believe that after reading this summary or a chance to read through this whole book, any employees will change his/her mindset to be more willing and happier to receive coaching from his/her direct managers. Additionally, a manager will find better ways than before to coach and to deliver his/her needs to direct staffs to make all relevant jobs smooth and more effectively.
Many thanks for autho John H.Zenger about his/her in-depth study on coaching.