Summary of The People Business

Psychological Reflections of Management

Palgrave Macmillan, more...

Buy the book

The People Business book summary
Stop thinking of psychology as touchy-feely. The insights it offers can be crucial to the success of your business.


6 Overall

7 Applicability

6 Innovation

5 Style


In this unusual book about the relationship between psychology and management, Adrian Furnham does not present a management system based on psychological principles, but rather a collection of observations arranged in loose alphabetical order, beginning with "the aging workforce" and ending with "workplace romantic relationships." Furnham says his purpose is "to educate in an entertaining way." For the most part, he succeeds. The book resembles an old-fashioned commonplace book, full of random ideas, quotations and lists. Some are striking, as when Furnham notes the similarities between CEOs and convicts – both tend to be paranoid, narcissistic and antisocial. Others seem not particularly earth-shattering, but no doubt time, mood and circumstances will determine the degree of relevance or utility readers find in any particular observation. getAbstract finds that the book seems written as much for occasional doses of inspiration as for cover-to-cover reading.

In this summary, you will learn

  • How understanding psychology can make you a better manager
  • How psychology can help you design offices, stores and manufacturing procedures
  • What psychological issues twenty-first century managers will face


Psychology and Business
Managers whose duties involve supervision must keep in mind the following basic principles of human psychology: Love and work, as Sigmund Freud said, are the most potentially fulfilling activities life offers. People require both interesting jobs and ...
Get the key points from this book in less than 10 minutes. Learn more about our products or log in

About the Author

Adrian Furnham is professor of psychology at University College, London. He is a consultant and the author of more than 600 journal articles and 42 books. He writes regular columns in the Daily Telegraph and the Sunday Times.

Comment on this summary

More on this topic

By the same author

Customers who read this summary also read

More by category