Change experts Gregory P. Shea and Cassie A. Solomon have helped promote successful change in financial services, professional services, manufacturing, health care, telecom, information services, education and government. They discuss – sometimes a bit repetitively – the two essential requirements of organizational change and the “eight levers of change.” They clearly explain the best way for organizations to plan and manage change using their “work systems model,” which relies on creating change scenarios and demonstrating new behaviors. getAbstract recommends their approach to executives at companies of any size.
About the Authors
Shea and Associates president Gregory P. Shea is an adjunct professor of management at the Wharton School of Business. Cassie A. Solomon is founder and president of The New Group Consulting.