In the wake of COVID-19 and the massive damage it inflicted, author Gautham Pallapa offers a soothing prescription for healing. At this very appropriate time for empathy and kindness, he casts a wide net, offering wisdom and insight that can benefit anyone, including and especially workplace leaders. Though some people are born with greater empathetic capacity than others, Pallapa believes empathy is a skill you can develop through practice and attentiveness. Empathy, a crucial business attribute, may also be society’s ace in the hole on a long road to recovery.
About the Author
Gautham Pallapa, PhD, the founder of Transformity and an executive adviser at VMware, follows the mantra “Transform with Empathy.”
Comment on this summary
In our Journal
4 months ago
How to Reassure Your Team
In the face of unsettling technological change, ease the panic and show a way forward – with these eight action steps. Will I be out of work soon? Is my company going to survive? How can I upskill so I remain relevant in five years? These are probably just some worries preoccupying people’s minds as […]
2 years ago
How to Lead with Emotional Intelligence
Convey calm amidst disruption, foster inclusiveness and bring out the best in people.
3 years ago
The Business Case for Compassion
Empathetic understanding of others isn’t just a natural human quality that warms up interpersonal interactions: It’s essential to meeting people where they are and leading them. As the world enters the Fourth Industrial Age, characterized by increasing automatization and the Internet of Things, maintaining grounded interpersonal connections at work is vital to keeping human well-being […]