In the wake of COVID-19 and the massive damage it inflicted, author Gautham Pallapa offers a soothing prescription for healing. At this very appropriate time for empathy and kindness, he casts a wide net, offering wisdom and insight that can benefit anyone, including and especially workplace leaders. Though some people are born with greater empathetic capacity than others, Pallapa believes empathy is a skill you can develop through practice and attentiveness. Empathy, a crucial business attribute, may also be society’s ace in the hole on a long road to recovery.
About the Author
Gautham Pallapa, PhD, the founder of Transformity and an executive adviser at VMware, follows the mantra “Transform with Empathy.”
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