What common mistake beset corporations – such as Enron, WorldCom, Lehman Brothers and Arthur Andersen – that disgraced themselves and collapsed? Their greatest failing, argues management expert Michael Marquardt, was having leaders who were so incurious they seldom questioned anything, including their employees’ actions. Marquardt teaches the importance of asking questions of – and listening to questions and answers from – the people you lead, and he explains how to do so effectively. He adds worthwhile commentary from CEOs and other leaders on the value of curiosity, inquiry and dialogue.
About the Author
Michael Marquardt, program director of the Executive Leadership Program at George Washington University, is also professor of human resource development and international affairs, and president of the World Institute for Action Learning.
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