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How to Be an Effective Leader and Manager in Today's Changing World

Holly G. Green

Career Press, 2008

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Holly G. Green capably covers basic leadership and management, and stresses the importance of communication, honesty, feedback and goal setting. Her book, while not particularly innovative, will help novice managers set objectives and meet them by working with the people they lead. Green’s goal, as former president of The Ken Blanchard Companies, is to expand on the advice Blanchard gave in his classic, One Minute Manager, decades ago – hence, her book’s title. Green’s counsel on dealing with problematic employees will be particularly useful to beginners. Experienced managers and leaders are undoubtedly familiar with this material, even if they aren’t updating it or putting it into practice, and that is where getAbstract thinks this back-to-basics, contemporary manual might spur them to action.

Summary

Start with Strategic Planning

Good managers and leaders have always shared the same admirable qualities. They set reasonable goals for their employees, communicate openly and honestly, offer encouragement and guidance, and welcome feedback – both negative and positive. However, the workplace environment has changed significantly during the past 25 years. Managers now must contend with employees from three or four generations who have different attitudes, principles and ethics. Turnover rates have increased dramatically. People rarely stay with the same company for their entire careers. The Internet has removed geographical obstacles, enabling companies to employ people all over the world. Managers accustomed to dealing with workers face-to-face are now communicating with long-distance employees via e-mail and teleconferencing.

With so many changes in the business environment, managers can lose sight of their fundamental responsibilities. Many managers neglect goal setting, yet insist that their employees know what is expected of them. In fact, employees are often unaware of the company’s strategic planning initiatives. They don’t know their priorities or objectives...

About the Author

Holly G. Green is CEO of The Human Factor, Inc., and has been an employee and consultant for several multinational corporations, including AT&T, Sony Electronics, Microsoft and Google.

More Than a Minute

How to Be an Effective Leader and Manager in Today's Changing World

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Start with Strategic Planning

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