Livro
O Livro de Respostas do Gerente
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Recomendação
Neste guia útil de perguntas e respostas as consultoras Barbara Mitchell e Cornelia Gamlem analisam muitas das dificuldades invisíveis que os gerentes encontram e como você pode lidar eficazmente com elas. Os gerentes podem errar de muitas maneiras, mesmo sem se darem conta disso. Ao aceitar almoçar com um fornecedor, você pode estar a violar uma norma interna que o proíbe. Se você falar de maneira errada, na perspectiva dessa pessoa, com alguém que você supervisiona, você pode ser rapidamente confrontado com uma ação civil por assédio. Se alguém que você contratou prejudica outra pessoa, você pode ser acusado de contratação negligente. Ao não passar informação médica pertinente de um funcionário para o RH ou para a gerência sênior, você pode entrar em conflito com uma lei ou regulamento aplicável. Este manual será muito útil para os novos gerentes, gerentes experientes enfrentando novos desafios e gerentes entrando em novas empresas que funcionam de forma diferente daquelas em que estiveram anteriormente.
Resumo
Sobre as autoras
Barbara Mitchell é sócia-gerente de The Mitchell Group, uma empresa de consultoria em recursos humanos e desenvolvimento organizacional. Cornelia Gamlem, certificada como profissional sênior de RH (em inglês, SPHR) é fundadora e presidente de The Gems Group, uma empresa de consultoria em recursos humanos e soluções empresariais.
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