Skip navigation
Only Humans Need Apply
Book

Only Humans Need Apply

Winners and Losers in the Age of Smart Machines

HarperBusiness, 2016 more...

Buy the book


Editorial Rating

8

getAbstract Rating

  • Innovative
  • Applicable

Recommendation

The automation of tasks is now a threat to all jobs, from menial work to “knowledge work.” Business experts Thomas Davenport and Julia Kirby present the challenges facing employees, today and in future generations. They encourage workers at all levels to prepare. They offer startling predictions about the speed at which smart machines will take over tasks that now require employees with extensive experience and education. This practical guide to remaining relevant in the years ahead proves to be a smart, important read for career planning. getAbstract encourages employees, managers and executives to take heed.

Summary

Three Eras of Automation

Early automation transferred dangerous work to machines, thus improving safety. These technologies introduced more jobs, albeit different ones. In the next stage, automation took over boring and repetitive tasks and allowed human work to become more interesting. Now machines are encroaching on “knowledge work,” the final domain of human intelligence.

Economic Impact

Knowledge workers drive innovation and represent a quarter of the workforce. Scientists, professors, lawyers, doctors, accountants, airline pilots, and many other professionals previously impervious to automation are now at risk. Computer automation will eliminate 47% of the jobs in the United States. For example, in 1980, Wall Street boasted 5,500 traders, but by 2014, only 500 remained. Electronic trading is more cost-efficient and productive.

Machines Can Act and Learn

Machines are good at number analysis, processing words and images, performing digital tasks like changing passwords, and carrying out physical tasks, like the lifting, sorting and packing work that robots at Amazon’s warehouses perform.

Machines that are programmed to do ...

About the Authors

Thomas H. Davenport, a fellow of MIT’s Center for Digital Business, co-founded the International Institute for Analytics and is a professor at renowned business schools. He has written 17 books. Julia Kirby is a contributing editor at The Harvard Business Review.


Comment on this summary

More on this topic

Related Skills

Build and Maintain Well-Being
Develop the Organization
Discover Economy
Manufacturing Industry
Entrepreneurship
Execute Digital Operations
Executive Leadership
Human Resources
Leadership
Leverage AI for Cybersecurity
Leverage AI for Leadership
Leverage AI for Sales
Manage Learning and Development
Management
Market Insights by Industry
Master Collaboration
Optimize Production
Optimize Workforce Performance
Personal Growth
Production and Logistics
Promote Diversity, Equity, and Inclusion
Sales
Soft Skills
Workplace Skills
Leverage AI for Product Development
Enhance Employee Experience
Understand Cognition
Use AI for Threat Detection
Promote Generational Inclusion
Understand AI Impact on Learning and Cognition
Build Digital Culture
Leverage HR Technology
Manage People and Talent
Develop Your Thinking Skills
Organize for AI
Leverage AI in Your Daily Tasks
Use AI for Workflow Automation
AI Transformation
Emerging Work Technologies
Understand AI Societal Impact
Use AI for Learning & Development
Use AI for Workforce Planning
Tech Impact on Work
Leverage AI for Management
Understand AI
Discover and Understand Digital Technologies
Implement Agility
Strategize Digital Transformation
New Work Models
Enable Digital Organization
Use AI Ethically
Use AI for Skills Matching
Leverage Employee Resource Groups
Use AI with Company Knowledge
Work Remotely
Discover AI Use Cases
Discover AI Use Cases in the Technology Industry
Drive AI Transformation
Set AI Vision & Strategy
Automate Processes
Discover AI Use Cases in the Manufacturing Industry
Digital Transformation
Future of Manufacturing
Leverage AI Agents
Leverage L&D Technology
Use AI for Personal Productivity
Use AI for Learning and Upskilling
Future of Work
Plan AI Workforce Transformation
Understand Agentic AI
Age Well
Labor Market Trends
Use AI to Enhance Communication
Understand AI Impact on Work
Leverage AI for HR
Understand AI Capabilities and Limits
Discover and Understand Robotics and Automation
Drive AI Adoption in Teams
Guide Teams Through AI Transition