Summary of Painless Performance Conversations

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Rating

8

Qualities

  • Applicable

Recommendation

Most managers dislike having critical conversations with the employees they supervise. If not handled well, these “performance conversations” can be painful for employee and manager alike. Leadership consultant Marnie E. Green explains how to make these sometimes wrenching conversations painless and productive. Using the tools that she provides, you can turn performance conversations into positive experiences for both you and your staff members. Such discussions can become spark plugs that enhance your employees’ productivity and engage them more fully in their work. Though some of her sample dialogues seem a bit contrived, Green writes in a pleasing conversational tone. A lot of checklists, charts, pointers to remember, and the like will make it easier for you to put her suggestions into practice. Therefore, getAbstract recommends her insights and advice to all supervisors who dread day-to-day performance discussions.

About the Author

Marnie E. Green, the principal consultant for the Management Education Group, blogs on Jobing.com and presents webinars on HR.com.

 

Summary

You Just Hired Dr. Jekyll and Mr. Hyde

You recruit and hire a new manager: a respected leader with terrific credentials and great recommendations. She begins with a bang, bringing solid staffers onto her project team and providing members with a well-developed strategic plan. But she quickly runs into trouble by ignoring well-established company procedures, fighting with other managers and failing to support her team members when mistakes occur. She doesn’t seem to hesitate pushing them under the bus in the face of problems.

You know you should do something about her, but other challenges demand your time and attention. Because of the new manager’s stellar record, you give her the benefit of the doubt. Also, you don’t look forward to bringing any of this up by starting a conversation with her that is bound to be painful and unpleasant; you fear that the necessary follow-up discussions will be even worse. So you look the other way, hoping the situation will somehow resolve itself.

The next time you check, you learn that everyone on the manager’s team is miserable. Some of the company’s best people became totally frustrated and unhappy, and they quit. At this point...


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Comment on this summary

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  • Avatar
    N. K. 2 months ago
    Nicely explained in a structured way of painless conversation, its so simple, but requires practice.
  • Avatar
    P. M. 2 months ago
    To the point & crisp. worth Listening....
  • Avatar
    J. T. 2 months ago
    Excellent Learning
  • Avatar
    M. D. 2 months ago
    Nicely explained
  • Avatar
    S. S. 2 months ago
    Approach is practical and possible. I can do it.
  • Avatar
    A. C. 11 months ago
    Nice approach for a fruitful conversation
  • Avatar
    H. M. 11 months ago
    Nice learning
  • Avatar
    R. B. 11 months ago
    Nicely explained in a structured way of painless conversation, its so simple, but requires practice.
  • Avatar
    U. M. 11 months ago
    Focus ,Regular discussion & Keeping confidence on each other will definitely yield good result that is what the painless conversation makes it simple. Overall Good intake.
  • Avatar
    S. C. 11 months ago
    The process of a painless conversation is simple and can be mastered through continuous practice only.Making it in a structured manner makes it more effective
  • Avatar
    S. B. 12 months ago
    Each mentioned point need to be kept in mind & practiced consciously with preparation while going for a discussion
  • Avatar
    A. M. 12 months ago
    Simple structured way for painless coversation
  • Avatar
    S. U. 12 months ago
    Excellent summary. A real solution to performance discussions. A good tool to make use for better results. Can be easily followed. Great
  • Avatar
    S. S. 12 months ago
    Result oriented
  • Avatar
    V. M. 12 months ago
    GOOD better approach in squential manner has been explained
  • Avatar
    K. P. 12 months ago
    Good eye opener.
  • Avatar
    S. M. 12 months ago
    Nicely explained
  • Avatar
    P. U. 12 months ago
    Very relevant points for enhancing Performances
  • Avatar
    V. S. 12 months ago
    Simple and very well explained towards painless performance Conversations
  • Avatar
    H. M. 12 months ago
    Right and practical approach towards performance conversation
  • Avatar
    C. S. 12 months ago
    Explained in structured manner
  • Avatar
    G. Y. 12 months ago
    Very well explained
  • Avatar
    M. D. 12 months ago
    Well explained
  • Avatar
    D. P. 1 year ago
    Simply effective...
  • Avatar
    S. M. 1 year ago
    A very simple & practical approach towards performance conversation.
  • Avatar
    K. M. 1 year ago
    The book suggest simple & applicable steps for performance conversation.
  • Avatar
    S. B. 1 year ago
    Performance review is a critical soft skill for managers and very beautifully explained. Thanks.
  • Avatar
    S. K. 3 years ago
    This book is a classic and a great way to have a practical conversation with employees.