People and Machines

Adopting AI technology will be crucial to many firms’ survival, but few have begun to adapt their workforces accordingly.

Many companies will need to embrace intelligent technology to thrive, which in turn will necessitate redesigning jobs and tasks to make the most of technological progress. According to surveys, many executives believe that AI will bring significant changes to their businesses but also admit that their companies are unprepared to deal with potential skill gaps.

So far, few firms have invested in job redesign or retraining programs to support advances in technology. Smart companies will look to upskill employees while implementing new systems and will use technology as a catalyst...