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David Skok
SaaS Metrics 2.0
A Guide to Measuring and Improving What Matters
For Entrepreneurs, 2018
What's inside?
SaaS enterprise performance depends on a few key metrics – and customer retention comes first.
Recommendation
Software as a service (SaaS) executives face a different set of challenges than their counterparts at more traditional enterprises and need a different set of metrics. To help subscription businesses evaluate viability, make stop-or-go decisions, and grow faster and bigger, venture capital investor and serial entrepreneur David Skok, writing on his blog forEntrepreneurs, offers a comprehensive article describing the critical metrics for subscription businesses and ways to improve them. Although long and at times complicated, Skok’s discussion ranks as a must-read for SaaS executives and investors.
Summary
About the Author
Venture capital investor and serial entrepreneur David Skok writes at his blog, forEntrepreneurs.
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