Summary of About Face
The Secrets of Emotionally Effective Advertising
Your message must make an emotional connection with your consumer, or you won’t make a sale. Find out how.
The advertising industry is making a transition from creating ads that are “on-message” to producing messages that are “on-emotion.” An emotional connection generates sales, in part because the consumer’s overall brand experience carries more weight than a company’s slick marketing message. Author Dan Hill – an expert in “facial coding” – has gleaned 10 essential rules for producing advertising that resonates with consumers. Hill brings new insights, providing marketers with a better understanding of what they must do to evoke emotional responses. getAbstract recommends this text to marketers and salespeople and to those intrigued by the facial analysis used in the TV series Lie to Me.
In this summary, you will learn
- Why your marketing must be “on-emotion,”
- What lessons the research science of facial coding has for advertising and
- How to produce emotionally powerful advertising by following 10 rules.
About the Author
Dan Hill is author of the bestseller Emotionomics about facial coding analysis. He founded the research consultancy Sensory Logic, and he is an expert on facial coding and the role of emotions in marketing.
Comment on this summary
By the same author
Kogan Page, 2009
Contained in Knowledge Pack:
Knowledge PackCustomer Relationship ManagementHow do you build your business around your customers? First, manage the relationship.
Customers who read this summary also read
James C. Crimmins
Career Press, 2016
Simon & Schuster, 2016
Kogan Page, 2015