Summary of CIO Best Practices

Enabling Strategic Value With Information Technology

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CIO Best Practices book summary
IT must deliver strategic value. Here’s how the advanced thinkers do it.


7 Overall

8 Applicability

7 Innovation

6 Style


In this compilation, renowned names in information technology describe managerial developments in their field for chief information officers (CIOs). Insiders Robert Stephens, Bill Flemming, Michael Hugos, Randy Betancourt, Alyssa Farrell, Jonathan Hujsak, Gary Cokins and Kurt Schubert – edited by Joe Stenzel – discuss IT leadership, social networking, social connectivity, cloud computing and energy efficiency. Sound management advice and a deep understanding of IT’s strategic importance await patient readers. Due to their technical nature, getAbstract recommends these essays to IT specialists and active or aspiring CIOs eager to grasp the forces shaping IT.

In this summary, you will learn

  • What best practices chief information officers use in making business decisions,
  • How innovations affect IT’s corporate value and its relationships with customers, and
  • Why cloud computing and green IT matter.


Balancing Creativity and Security
New technologies, such as mobile applications, smart screens and simplified applications, will force chief information officers (CIOs) to become more innovative, but they must balance innovation with business system security. Self-aware CIOs understand...
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About the Authors

Joe Stenzel edits the Journal of Strategic Performance Management and co-wrote The CFO Survival Guide. Chapters: Robert Stephens, Best Buy, “Freedom with Fences”; Bill Flemming, SAS, “Why Does IT Behave the Way It Does?”; Michael Hugos, Center for Systems Innovation, “Cloud Computing and the New Economics of Business”; Randy Betancourt and Alyssa Farrell, SAS, “Leading with Green”; Jonathan Hujsak, Balance Energy, “Sustainability, Technology and Economic Pragmatism”; Gary Cokins, the SAS Institute, “How to Measure and Manage Customer Value and Customer Profitability,” and Kurt Schubert, TechNova Consulting, “The Evolution of Networks into Networking.”

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