Summary of Analytics at Work

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8 Overall

9 Applicability

8 Innovation

8 Style


From baseball to Wall Street, stories abound about the ways data and analytics change the games people play for fun and profit. Professor Thomas H. Davenport, executive Jeanne G. Harris and business researcher Robert Morison explain how companies can use good data and rigorous analytical inquiry to inform major decisions and processes. They guide the reader through an instructive road map to rerouting organizational DNA into an analytical mind-set. Their book is significantly less stuffy, dry and boring than it could be; no matter how intricate the authors get about spreadsheets, modeling software or analytical wonks, they always add some humor to leaven the reading. And that illustrates one of their crucial themes: “Analytical leaders” must always place people above data and pursue goals that truly matter to their firms and stakeholders. Every business has data that it uses poorly or doesn’t use at all, and every business could employ and retain more analytical thinkers; on both counts, this book can help. getAbstract suggests it to executives and managers looking for quantitative methods that lead to qualitative results.

In this summary, you will learn

  • Why data and analysis are crucial to any manager,
  • How to attract and retain analytical employees and
  • How an analytical business culture evolves.

About the Authors

Thomas H. Davenport is a professor of information technology at Babson College. Jeanne G. Harris is a senior executive at Accenture’s Institute for High Performance in Chicago. Robert Morison is a business researcher, writer and management consultant.



Let’s Get Analytical
Some leaders jump into decisions. Others would rather tout their judgment or “palliate their egos” than examine cold, hard data. Such managers ignore analytics at their own risk and miss out on its benefits. Data and analysis can be a potent combination, helping you...

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    Olga Voloshenko 5 years ago
    "Effective analysis need to be proficient not only with data, but also with people"......Being an employee of multinational company which locates its offices throuout the world I consider that the first tool of unanimoous success is analytics. I choose this Summary among hundreds others because it is quite acute topic for my job as a credit specialist and analytical person. Without good logical analysis of this or that subsidiary's success it is quite hard to achieve the global success. Positive experience should be transformed and adapted with the local menatlity, legislation, customs and habits. You can't have success all over the world without adjusting corporate culture a bit towards national standarts. And that is impossible without skillful analysis of what, how and when (on which stage of market penetration) should be done. If we take as a sample the any subsidiary success story and just copy to other country project we Because each country has its unique and peculiar features, history, economy and legislation. Each aspect should be analised and only after that the decision should be issued for futher action. This summary raises an interest to analytical job and its means and tools. Will be quite useful for every person who is or pretends to be decision maker.
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    Gordon tredgold 5 years ago
    Fully agree that data based decision making is best.
    Additionally, excellent data allows us to really benefit from Six Sigma, Six Sigma is only as good as the data.

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