Summary of Crossing the Chasm

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Crossing the Chasm book summary


8 Overall

8 Applicability

8 Innovation

7 Style


This serious, detailed book offers a nonconventional marketing approach for high-tech promoters and investors. Consultant Geoffrey Moore has thought long and hard about how to market new technology, so the book sometimes reads like an intriguing personal essay. He makes an elaborate case about different technology users, citing product examples to explain why each consumer matters at certain stages in product marketing. At times, his presentation get a little strained, such as when he tries to describe how consumer groups "reference" each other or how marketers must engage in "informed intuition." Moore devised his own explanations for the successes and failures of different high-tech marketing tactics, so your level of agreement depends on how much of his detailed theory fits your marketing concerns. getAbstract finds substantial interest and value in this exploration of high-tech marketing.

In this summary, you will learn

  • How marketing high-technology products differs from other types of marketing; and
  • How high-tech firms can cross the "chasm" from insider, early adopters to a mass market.

About the Author

Geoffrey A. Moore is a managing partner at a consulting firm in San Mateo, California, and a partner in a venture capital firm in Menlo Park, California. He is the author of Inside the Tornado, The Gorilla Game and Living on the Fault Line.



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    Gianni Burzi 4 years ago
    I got this book when doing my MBA, and it changed my professional life. A must-read for anyone in technology business. 
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    Thomas Bergen 6 years ago
    Just the best book about selling B2B technology products I have ever read. Great.
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      Patrick Brigger 6 years ago
      Absolutelty! Almost ten years old, but still a must read for every executive, not only sales people.

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