Summary of Decide & Deliver

5 Steps to Breakthrough Performance in Your Organization

Harvard Business Review Press, more...

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Decide & Deliver book summary
Boost performance and profits by deciding to examine your decision-making process.


8 Overall

9 Applicability

7 Innovation

7 Style


Any successful business makes and executes great decisions – if it didn’t, it wouldn’t be a winner. Yet Bain & Company consultants Marcia W. Blenko, Michael C. Mankins, and Paul Rogers contend that most organizations never even analyze their decision capabilities and so can’t identify their strengths and weaknesses. Similarly, most companies never try to improve their decision effectiveness. Using case studies, the authors explain how various firms boosted their performance and profitability by evaluating and increasing their effectiveness in making decisions. And they show you the five steps that will help your organization learn to “decide and deliver” – quickly, effectively, and without unnecessary effort. Despite a bit of repetition, getAbstract recommends the authors’ research and conclusions.

In this summary, you will learn

  • Why decision effectiveness is critical to a company,
  • How to improve your company’s decisions in four key dimensions, and
  • How to use the five steps that will embed great decision making and execution in your organization.


Making Good Decisions
Whether you’re running a small family grocery store or a multinational conglomerate, every decision you make affects your business. Coming to well-informed judgments quickly and then executing them efficiently produces positive results in performance and profitability...
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About the Authors

Marcia W. Blenko leads Bain & Company’s Global Organization practice. Michael C. Mankins leads its Organization practice in the Americas, and Paul Rogers is the managing partner in Bain’s London office.

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