Summary of Got a Wicked Problem? First, Tell Me How You Make Toast
Looking for the video?
We have the summary! Get the key insights in just 5 minutes.

Recommendation
What do making toast and deciphering your organization’s most challenging problems have in common? Tom Wujec, a pioneer in the field of collaborative visualization, explains why a study in which subjects diagram the process of making toast provides tremendous insights into tackling problems using visualizing processes. getAbstract toasts this leader of the “visual revolution” for introducing a radical new approach to addressing “wicked problems.”
In this summary, you will learn
- Why the design exercise of diagramming the process of making toast can be a useful tool and
- How your organization can use “collaborative visualization” to solve “wicked problems.”
About the Speaker
Tom Wujec is a fellow at Autodesk, which manufactures design software for engineers, filmmakers and designers.