Summary of The Art of Engagement

Bridging the Gap Between People and Possibilities

McGraw-Hill, more...

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The Art of Engagement book summary
Engaging your employees in strategic change requires a process of honesty, clarity, discussion and big-picture thinking.


8 Overall

8 Applicability

7 Innovation

8 Style


Organizational leaders spend considerable time and effort carefully developing strategies to advance their corporate goals. However, they often fail to communicate these strategies compellingly to their employees – the people who must execute every step. Therefore, it is no surprise that most such strategies fail. Management consultant Jim Haudan recommends a strategy-sharing approach using visuals, metaphors and stories to engage employees. He offers tactics for getting them on board to execute your strategy and organizational directives. One negative: Many of the illustrations (reductions from original table-size artwork) are busy and even fuzzy. Some feature tiny text, which illustrates – in the breech – Haudan’s point about using clear visuals to communicate and engage. Otherwise the book is superior, very insightful and nicely written. Haudan uses case studies to demonstrate the effectiveness of his employee engagement process. getAbstract believes leaders can benefit from learning his tactics for communicating strategies so employees understand them, support them and actually implement them.

In this summary, you will learn

  • Why your organization’s new strategy will fail if your employees are not engaged with it
  • What six obstacles impede employee engagement
  • What are the six best ways to engage employees
  • Why “strategic engagement” is a process, not a series of separate, stand-alone actions


The Engagement Imperative
Consider this lesson in contrasts: a baseball game vis-à-vis an office. At the game, people are enthused and excited. They cheer. They clap. They are engaged. This is hardly the scene at the typical office. Okay, so huzzahs and applause rarely fit in at work, ...
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About the Author

Jim Haudan is co-founder and CEO of Root Learning, a management-consulting firm.

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