Summary of The Decoded Company
Know Your Talent Better Than You Know Your Customers
From THE DECODED COMPANY by Leerom Segal, Aaron Goldstein, Jay Goldman, and Rahaf Harfoush. Summarized by arrangement with Portfolio, a member of Penguin Group (USA) LLC, a Penguin Random House Company
Mining employee “ambient data” helps create a more efficient, trusting work environment.
Contemporary shopping means giving up personal data. Some organizations gather similar data about their staff members. Every email, phone call, e-calendar entry and pass card swipe in the workplace forms a detailed profile of each employee. With this data, firms can tailor training, coaching and assignments to individual workers. Leerom Segal and Aaron Goldstein – leaders of Canada’s Klick Health – and writers Jay Goldman and Rahaf Harfoush explain that knowing your workforce intimately is as important as knowing your customers. Klick uses artificial intelligence that analyzes data and gives advice on training, hiring and firing for the benefit of companies and their workers. Whether you agree with this approach to talent management or think it could portend an invasion of privacy, getAbstract recommends the authors’ findings and fascinating stories to CEOs, CIOs, HR and IT managers, and anyone concerned about privacy issues.
In this summary, you will learn
- How firms use workplace data to gain detailed knowledge about employees;
- How they use that data to improve employee performance and engagement; and
- How to gather and utilize data to create a more harmonious, effective workplace.
About the Authors
Leerom Segal, Aaron Goldstein and Jay Goldman lead Klick Health as CEO, COO and vice president of technology, respectively. Rahaf Harfoush is an author, technology consultant and entrepreneur.
Comment on this summary
1 year agoThis seems like a re-boiled summary of a consulting report. nothing new here.
2 years agoWho vote this book for 9?
2 years agosummary is too long
2 years agoA solution looking for a problem. I'm
2 years agoSome interesting moral and value based questions to be answered around the use of ambient data for employees.
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