Artificial intelligence (AI) isn’t speculation anymore. Babson College professor Thomas H. Davenport – author of Only Humans Need Apply: Winners and Losers in the Age of Smart Machines – offers a wide array of examples of current and future AI implementation. In his informed, articulate view, any company that isn’t already applying AI has fallen behind. Davenport considers what it means to become a “cognitive corporation,” why your firm must develop a “cognitive strategy,” how it can apply AI and how AI will alter the workplace. He also explores the myriad technical, social and ethical challenges that AI raises, for example, the failures in Facebook’s algorithm that unintentionally enabled hate speech. Anyone interested in AI strategy, implementing AI and how AI will shape the future of employment will benefit from Davenport’s expertise.
About the Author
Thomas H. Davenport, PhD, is the President’s Distinguished Professor of Information Technology and Management at Babson College, the co-founder of the International Institute for Analytics, and author of Only Humans Need Apply: Winners and Losers in the Age of Smart Machines.