Skip navigation
The Art & Science of Facilitation
Book

The Art & Science of Facilitation

How to Lead Effective Collaboration with Agile Teams

Marsha Acker, 2021 more...

Buy the book


Editorial Rating

9

getAbstract Rating

  • Applicable
  • Well Structured
  • For Beginners

Recommendation

A collaborative work environment isn’t a luxury anymore – it’s a necessity. And collaborators often need skilled facilitators to manage their work processes. Team-leadership expert Marsha Acker explains that facilitating is both an art and a science, and she teaches you how to handle both facets. In her framework, facilitators guide people through dialogue to develop fresh ideas using communication and collaboration – a combination that draws on the participants’ “collective intelligence.” Acker’s hands-on practical guide is particularly suitable for new facilitators.

Summary

Facilitation is an art and science that helps teams access their “collective intelligence.” 

In today’s fast-paced business world, people face pressure to make complex, creative decisions quickly while adapting to constant change. A collaborative workplace ethos is meaningful under such conditions. However, people often get too busy or distracted to engage in an authentic collaborative process that makes the most of their colleagues’ shared knowledge and wisdom.

Facilitators enable this kind of authentic collaboration. They lead teams or groups through a collaborative process that they direct toward common goals. Since business conditions and objectives are subject to frequent change, facilitators must be agile. They must be able to guide teams and organizations through the process of adapting to and accommodating change. 

Facilitators help create innovative, high-performing teams that collaborate. Their success rests more on the quality of their presence than on any particular technique or procedure. A facilitator draws on “self-awareness, self-management, group awareness, and group process” to help teams work...

About the Author

Marsha Acker, founder and CEO of TeamCatapult, uses systems thinking, structural dynamics, dialogue, and agility to help teams collaborate. She also wrote Build Your Model for Leading Change: A Guided Workbook to Catalyze Clarity and Confidence in Leading Yourself and Others.


Comment on this summary

More on this topic

Related Skills

AI Transformation
Become More Productive
Develop Innovative Products
Develop the Organization
Digital Transformation
Entrepreneurship
Execute Digital Operations
Executive Leadership
Human Resources
Innovate Strategically
Lead Ethically
Lead Strategically
Lead Yourself
Leverage AI for Leadership
Make Good Decisions
Personal Growth
Plan and Strategize Your Sales
Promote Diversity, Equity, and Inclusion
Sales
Shape Organizational Culture
Strengthen Your Digital Literacy
Workplace Skills
Communicate Effectively
Drive Project Management
Manage Employee Relations
Navigate Office Politics
Lead through Change
Navigate Difficult Conversations
Understand Personality Types
Leadership
Organize Innovation
Resolve Conflicts
Soft Skills
Understand Team Dynamics
Work Remotely
Ask Questions
Create a Sense of Belonging
Communicate with Stakeholders
Manage Sales Teams
Management
Promote Generational Inclusion
Streamline Your Workflow
Dare to be Vulnerable
Be Creative
Foster a Culture of Innovation
Guide Teams Through AI Transition
Have Effective Meetings
Enhance Team Agility
Manage Change
Champion New Ideas
Drive Change Without Authority
Excel at Conversations
Innovation
Enhance Employee Experience
Implement Agility
Navigate Leadership Challenges
Build Psychological Safety
Build Team Cohesion
Support Others
Manage People and Talent
Master Interpersonal Skills
Apply Design Thinking
Practice Servant Leadership
Drive Team Performance
Deal with Difficult People
Solve Problems
Collaborate Virtually
Manage Teams and Departments
Collaborate Creatively
Lead Inclusively
Foster Collaboration
Promote Creativity
Motivate Your Team
Foster Team Culture
Master Collaboration
Practice Humility
Facilitate Group Ideation
Take Group Decisions
Collaborate Across Functions
Strengthen Team Collaboration
Facilitate Discussions