The Art of Saying No

Book The Art of Saying No

How to Stand Your Ground, Reclaim Your Time and Energy, and Refuse to Be Taken for Granted (Without Feeling Guilty!)

Also available in: French

Rating

8

Qualities

  • Applicable
  • Well Structured
  • Concrete Examples

Recommendation

Are you a professional doormat? Do people constantly push you around to get you to help them? If so, author Damon Zahariades' best-selling instruction manual gives you useful techniques for saying no. Zahariades explains why you should speak honestly and directly about what you want to do and don’t want to do. This includes saying no when appropriate. He promises that the more often you say no now, the less often you’ll need to say it in the future.

Summary

Are You a “Go-To Person”?

Here’s a common dilemma: A friend asks you for help, and you comply. The 10 to 15 minutes of your time that your friend requested turns out to be closer to an hour. You feel good about helping, but you also feel bad: You could have used that time on important work that needed completing. Now, you’re further behind. And you might feel like a chump.

Soon afterward, another friend makes a similar request and, being “nice,” you lose another hour away from your work. Now, you’re even further behind. Unfortunately, this often becomes a pattern. In an effort to be kind, you assume the put-upon role of go-to person who always does favors for others. As a result, you may end up resenting the people who ask you for a hand. And you may be angry at yourself for giving up time you needed for yourself. Here’s a simple truth: Every time you say yes to someone else, you say no to yourself. Fortunately, there’s a productive way to get out of this predicament: Learn how to say no with poise, grace and tact – and without guilt.

Protect Your Time

If you don...

About the Author

Lifestyle management expert Damon Zahariades has written several time-management and productivity books and produces the Art of Productivity blog.


More on this topic

Customers who read this summary also read

Feminist Fight Club
8
Step into Your Moxie
8
Every Job Is a Sales Job
8
Consistency Selling
7
Why Customers Leave (and How to Win Them Back)
8
Objections
8

Related Channels