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Business owners in the United States, like many worldwide, shuttered retail outlets in response to the COVID-19 crisis, shifted employees to remote work, and restructured to support worker safety and productivity. Now, some companies are reopening. Human resources expert and consultant Josh Bersin offers insight into the safety protocol mind-set, along with examples from manufacturers already up and running. Business may never go back to the old normal, but you may now have the perfect opportunity for transformation.
About the Author
Human resources expert Josh Bersin is founder and president of Bersin & Associates, an industry research firm and consultancy. He also wrote The Blended Learning Book, The High-Impact Learning Organization and High Impact Talent Management.