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The Big Reset: Human-Centered Leadership
Article

The Big Reset: Human-Centered Leadership

Josh Bersin, 2021


Editorial Rating

9

Qualities

  • Well Structured
  • Concrete Examples
  • Inspiring

Recommendation

A new leadership model took center stage during the pandemic: human-centered leadership. It sounds obvious – maybe even a little silly – at first glance. After all, shouldn’t leadership always focus on people? But human-centered leadership is revolutionizing corporate culture and appears to be on the ascendency. As business and economic trends evolve in increasingly rapid and unpredictable ways, managers will need to be more empathetic, flexible, patient and kind – indeed, more human – than ever. This deeply researched report from HR master Josh Bersin draws on discussions with more than 400 senior HR professionals, who are helping their companies develop more humane work cultures.

Take-Aways

  • The 2020 pandemic forced global business executives to rethink their approach to leadership.
  • Human-centered leadership focuses foremost on employees who drive the business, not on projects or deadlines.
  • Human resources will play a crucial role in the creation, implementation and day-to-day management of more humane work cultures. 

About the Author

Josh Bersin, founder of the Josh Bersin Academy, is an analyst and educator studying the global talent market and the HR challenges facing global companies. 


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    B. C. 3 years ago
    The initial, clear articulation of the difference in focus between traditional and human-centered leaders helped dispel the notion that the HC approach is impractical and off-task (an important part of making a business case for HC leadership). The article also includes several practical examples which are helpful in making the notion of HC leadership come to life.

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