The Big Reset: Human-Centered Leadership
Josh Bersin, 2021
Employers who treat their employees with empathy are most likely to weather the unpredictability of the post-pandemic economy.
A new leadership model took center stage during the pandemic: human-centered leadership. It sounds obvious – maybe even a little silly – at first glance. After all, shouldn’t leadership always focus on people? But human-centered leadership is revolutionizing corporate culture and appears to be on the ascendency. As business and economic trends evolve in increasingly rapid and unpredictable ways, managers will need to be more empathetic, flexible, patient and kind – indeed, more human – than ever. This deeply researched report from HR master Josh Bersin draws on discussions with more than 400 senior HR professionals, who are helping their companies develop more humane work cultures.
About the Author
Josh Bersin, founder of the Josh Bersin Academy, is an analyst and educator studying the global talent market and the HR challenges facing global companies.
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