Using Diane Arthur’s methods, you’ll be able to turn an experience that both managers and employees often dread into a positive and constructive exchange. Her writing style is clear, concise and focused; she gets her points across with bulleted lists, sample forms and a list of 70 tips scattered throughout the book and then summarized in an appendix. getAbstract proposes Arthur’s healthy focus on coaching, counseling and future development to new human resource managers and supervisors who must conduct regular performance appraisals.
In this summary, you will learn
- Which three golden rules to follow during a performance appraisal;
- How to prepare written appraisals and face-to-face meetings; and
- Why body language is important to performance-appraisal success
About the Author
Diane Arthur has more than 30 years of experience in HR as a consultant and speaker. She is the author of many books and articles, and president of a management consulting firm.