Summary of The Future of Jobs

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8 Overall

9 Importance

8 Innovation

7 Style


The World Economic Forum conducted a survey of chief human resources officers (CHROs) and other leaders from 371 large companies across a variety of industries to ask what “disruptive changes” will affect jobs around the globe? The survey asked these experts’ what developments they expect will shake up employment in their fields by 2020. Their answers are compelling. They report that the world is on the brink of a “Fourth Industrial Revolution” led by societal and technical change. getAbstract recommends this meaty report to CEOs, human resources officers, recruiters and trainers concerned with staying competitive in the employment world of tomorrow.

In this summary, you will learn

  • What trends human resources officers and leaders expect to affect employment worldwide by 2020,
  • What skills and talent gaps these trends will bring, and
  • How increasing the role of women in the workplace can help firms address these challenges.

About the Authors

The World Economic Forum is an international nonprofit organization that works with political, business, academic and other leaders worldwide to address global and regional issues.



Work Force Disruption

The World Economic Forum (WEF) surveyed 371 companies in 15 developed and emerging national and regional economies to ask how “disruptive changes” in the business world will affect employment in nine industrial sectors by 2020. Working with the Global Challenge Initiative on Gender Parity and the Global Challenge Initiative on Employment, Skills and Human Capital, the WEF’s goals were to identify areas of “disruption,” to learn what new talents people will need, and to inspire ideas for public and private sectors collaboration to cope with anticipated changes.

The participating corporations employ more than 13 million people and represent these industry sectors: “basic and infrastructure; consumer; energy; financial services and investors; health care; information and communication technology; media, entertainment and information; mobility” and “professional services.” Each area includes different “job families.” The WEF asked participating chief human resources officers (CHROs) and other business leaders for information on their “mass employment jobs” – the workers that account for most of their labor forces – and about “specialist jobs” – ...

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