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The Insider's Guide to Culture Change

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The Insider's Guide to Culture Change

Creating a Workplace That Delivers, Grows, and Adapts

HarperCollins Leadership,

15 min read
7 take-aways
Audio & text

What's inside?

You can revitalize your corporate culture and increase employee engagement, step by step.

Editorial Rating



  • Innovative
  • Applicable
  • Engaging


Achieving commercial success has never been harder. Costs are high, competition is fierce and customers grow more demanding every day. These issues become infinitely more challenging if your employees are not engaged. In this step-by-step guide, employee culture expert Siobhan McHale offers helpful ideas about revitalizing your corporate culture and increasing your employees’ satisfaction and engagement.Her book offers promising assistance with this burgeoning problem. As Gallup reports in its publication “The Worldwide Employee Engagement Crisis,” 87% of employees worldwide experience disengagement at work. McHale tells you how to extricate your employees from that morass.


If your employee culture is weak, your company will be weak. 

Weak cultures make for weak companies. People are unhappy at weak companies, so sales, profit and revenue suffer, making the company even more shaky. According to Gallup, a majority of employees around the globe report feeling disengaged at work. Disengaged employees deliver only a fraction of what they could achieve if their companies or jobs fully engrossed them. 

In the face of massive employee indifference, strengthening your employee culture is a matter of survival for every company, regardless of age or size. Your new culture should focus on your workforce’s values, how your employees regard their roles, and what patterns they perceive, optimistically or pessimistically, in “how things work around here.”

Australia’s ANZ Bank underwent a successful cultural change.

Siobhan McHale spent seven years as “head of transformation” at the Australia and New Zealand Banking Group Limited (ANZ). She supervised a team of change-specialist professionals, working with CEO John McFarlane and his executive team to revitalize the bank’s sinking culture...

About the Author

Consultant Siobhan McHale currently serves as the Executive General Manager of People, Culture & Change at DuluxGroup. Soundview named this book as the Best Business Book of 2021.   

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