Imagine a help-wanted advertisement specifying that candidates must be right-handed, brown-haired and more than six feet tall. According to authors Pamela Fuller, Anne Chow and Mark Murphy, preferences like these actually do play a significant role in your judgments. Because biases are unconscious, you won’t realize you’re making hiring decisions based on assumptions that may be irrelevant, unfair or untrue. The authors explain how to become aware of your biases and then outline strategies for circumventing them.
About the Authors
Pamela Fuller is FrankinCovey’s “chief thought leader on inclusion and bias.” Anne Chow is the CEO of AT&T Business. Mark Murphy is a FranklinCovey senior consultant.
Comment on this summary
1 year agoWe have to be aware of the way we think and make assumptions. Being alerted is the first step.
2 years agoThoughtful work addresses the reality that biases, like many other things, have both an up and downside, AND both need to be examined in order to produce the most effective outcomes.
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