Peter R. Scholtes claims that Knute Rockne’s classic “Win one for the Gipper” speech had nothing to do with Notre Dame’s victory over Army in 1928. What blasphemy! Instead, Scholtes says, Notre Dame won because of its superior “training, conditioning and coaching” – its unbeatable system. Throughout this outstanding business management book, Scholtes insists on the superiority of such team-driven systems, in which every member makes a contribution, over individualistic, top-down management. As a former colleague and disciple of the fabled W. Edwards Deming, who inspired the Japanese method of Total Quality Control, Scholtes speaks and writes with singular authority on this topic. His book is designed to be used, with a spiral binding, charts, bulleted lists, illustrations, sidebars (including the one about Knute Rockne) and suggestions for further reading. getAbstract suggests that if you want to learn more about business management, you’ll score a touchdown when you read this comprehensive guidebook.
In this summary, you will learn
- What systems guru W. Edwards Deming says about effective management;
- What superior leadership requires;
- Why managers need data; and
- What “gemba” means and how astute managers achieve it.
About the Author
Peter R. Scholtes is a consultant, lecturer, author and keynote speaker. During the 1990s, Quality Digest rated Scholtes among the top 50 leaders of quality for the decade.