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Nelson P. Repenning, Don Kieffer and Todd Astor
The Most Underrated Skill in Management
There are few management skills more powerful than the discipline of clearly articulating the problem you seek to solve before jumping into action.
MIT Sloan Management Review, 2017
What's inside?
You’re not hitting your targets. Costs are up, revenue is down and efficiency is in the dump. Something has to change – but what?
Recommendation
Change is crucial in the rapidly evolving modern business environment, but are you using a sledgehammer when a surgeon’s scalpel would do? In this MIT Sloan Management Review article, Nelson P. Repenning and Don Kieffer – consultants and MIT Sloan management professors – and Todd Astor – a medical director at Massachusetts General Hospital – suggest that small, carefully planned change initiatives are more effective and less disruptive than large-scale, sweeping strategic overhauls. getAbstract recommends this applicable article to managers seeking a clearly defined problem-solving process that leads to actionable solutions and measurable results.
Summary
About the Authors
Nelson P. Repenning and Don Kieffer teach at MIT Sloan School of Management. Both work for the consulting firm ShiftGear Work Design LLC. Todd Astor is a medical director at Massachusetts General Hospital and Harvard Medical School professor.
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