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The Secret Language of Influence
Book

The Secret Language of Influence

Master the One Skill Every Sales Pro Needs

AMACOM, 2012 more...


Editorial Rating

7

Qualities

  • Applicable

Recommendation

Author and sales trainer Dan Seidman says salespeople will encounter various kinds of buyers: Some find new ideas exciting, others are suspicious. Some want the big picture, while others prefer the details. Some live by their guts, and others demand statistics and reports. The key to making more sales is figuring out your prospects’ character and matching your dialogue to their individual style. Many of Seidman’s strategies – such as evoking emotions, asking questions, using stories and adopting positive self-talk – form the backbone of good standard sales practices, so if you’re a sales rookie seeking a solid model or a veteran who wants to brush up your skills, getAbstract recommends beginning with this book.

Take-Aways

  • Customers make decisions in different ways.
  • Identify your prospects’ decision-making style and choose terms that resonate with them.
  • Don’t use weak or uncertain language when talking to prospects.

About the Author

Dan Seidman is a sales trainer, coach and speaker. His previous books include The Ultimate Guide to Sales Training and Sales Autopsy: 50 Postmortems Reveal What Killed the Sale.


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