HR consultants Lisa Taylor and Fern Lebo discuss older workers in this research-based presentation. They say these employees offer a solution to firms that can’t find talent. Though this narrative seems most relevant to middle- and upper-class white-collar workers, today’s blue-collar and low-wage service workers are also working longer, so this advice fits any firm or industry. Despite some repetition and clichés such as “we live in uncertain times,” this thoughtful discussion of why firms should appreciate mature workers deserves attention, if only to remind you that modern workforce management means leveraging all talent.
About the Authors
Lisa Taylor and Fern Lebo lead the Toronto-based Challenge Factory consulting, research and training firm.