Summary of The Transformational CIO

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As technology changes, corporations must constantly relearn how to operate in a complex information environment. Chief information officers (CIOs) can make the difference between success and failure for their companies. Few know the world of CIOs better than IT executive Hunter Muller, who presents an impassioned – if pedestrianly written – manifesto on the importance of CIOs as agents of corporate transformational change. He interviewed numerous CIOs and thoroughly presents their opinions and some rare, real-world guidance. getAbstract recommends this thought-provoking book to CIOs and other IT professionals and suppliers.

About the Author

Hunter Muller is the president and CEO of HMG Strategy LLC, which organizes networking events and supplies services to CIOs globally.



CIO: Change Is On

The role of the chief information officer (CIO) is dramatically different nowadays than it was in previous years. It used to be that CIOs supervised back-office shops staffed by lonely technogeeks. As long as employees’ computers worked and everyone could access their databases, nobody in the corporation thought much about CIOs or their technical squad’s accomplishments.

But CIOs no longer simply deliver digital services to internal customers. As corporate digital information becomes a major competitive advantage, CIOs operate at the epicenter of business operations. The best CIOs are pivotal strategists, showing other senior executives how their companies can utilize automated data to increase their productivity, become more competitive and operate more efficiently. CIOs must be transformational agents, helping their companies adapt to an ever-changing future, and they must understand that transformation projects can take years.

Pat Toole, IBM’s CIO, is typical of the new model. He is helping Big Blue slash its operating budget by billions of dollars by introducing breathtaking innovation throughout the company. Similarly, CIO Dave Smoley of...

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