Mark Smutny – a facilitator with decades of experience with nonprofits and businesses – provides a wide range of advice for those who want to run inclusive, engaging and productive meetings. He covers the mindset and skills facilitators need. Those skills include planning a successful meeting, opening and structuring meetings that maximize everyone’s participation, and managing difficult or contentious gatherings. Smutny emphasizes the value of accessible events with diverse participants. He offers both specific suggestions and big-picture ideas.
About the Author
Experienced facilitator Mark Smutny founded Civic Reinventions, Inc. He served as a Presbyterian minister and works with the Kaleidoscope Institute, helping leaders learn to communicate across racial, cultural and ethnic divides.
Comment on this summary
2 years agoGood
In our Journal
2 years ago
What to Say?
A reading list about all kinds of conversations: light, naked, difficult and otherwise. Conversations are the building blocks of business, because all business starts with relationships. Most common is small talk, but at the highest levels, companies seek to engage with their customers, employees and shareholders in large, purposeful conversations. Small Talk Is a […]