This overview by two Bain & Company partners compiles the critical elements of creating a high-performance culture. Michael Mankins and Eric Garton explored the performance of 25 firms over several years to understand how those firms drive top-quartile performance. They say organizations should empower employees, remove performance obstacles, hold them accountable and support them with inspiring leadership. Those familiar with performance management and engagement will find this a concise, compelling refresher. For those new to the field, it’s a good place to start.
About the Authors
Michael Mankins and Eric Garton lead Bain & Company as partners in the San Francisco and Chicago offices, respectively.