Livro
Trabalhando em um Mundo Multicultural
Um guia para o desenvolvimento de competências interculturais
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Recomendação
A especialista em comunicação intercultural Luciara Nardon vai além do que talvez você tenha aprendido no workshop de conscientização cultural da sua empresa. No mundo dos negócios de hoje, ela explica, é provável que você interaja com pessoas de várias culturas, de uma só vez, em um dia qualquer. Ela enfatiza que você não pode se preparar para essas situações fluidas e dinâmicas apenas estudando sobre culturas. Você deve adquirir habilidades para se adaptar efetivamente às pessoas de várias origens e assim ser capaz de realizar negócios em qualquer contexto ou situação. Isso requer inteligência emocional, “consciência situacional”, experiência e prática. Ela apresenta argumentos fortes para a necessidade de se desenvolver a atenção plena (mindfulness) e a empatia. A getAbstract recomenda o manual de Nardon a qualquer pessoa cujo trabalho exija interações com colegas internacionais.
Resumo
Sobre a autora
Luciara Nardon, acadêmica e especialista em comunicação e eficiência transcultural, é professora da Carleton University, no Canadá.
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