When Jim Whitehurst, a self-professed “recovering know-it-all CEO,” moved from the airline sector to the software industry, he had to let go of everything he had learned as a leader. He relinquished the traditional “direct and decide” management approach in favor of being the person to “scale the chaos.” Although Whitehurst’s experience is personal and anecdotal, leaders navigating rapidly evolving industries will appreciate his humble revelations.
In this summary, you will learn
- Why leaders of companies operating in dynamic environments must abandon the command-and-control approach and
- How fostering conflict and flexibility enables companies to respond quickly to industry upheaval.
About the Speaker
Jim Whitehurst is the president and CEO of Red Hat and a former COO of Delta Airlines.