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Win from Within
Book

Win from Within

Build Organizational Culture for Competitive Advantage

Columbia Business School Publishing, 2022
First Edition: 2022 more...


Editorial Rating

9

Qualities

  • Applicable
  • Overview
  • Concrete Examples

Recommendation

James Heskett, one of the most eminent business educators of the 20th century, offers a deep dive into how to build a successful organizational culture. Heskett, UPS Foundation Professor Emeritus at Harvard Business School, explains that having a strong culture does not always guarantee marketplace success. He tells you how to build and maintain a winning culture while avoiding the pitfalls of a culture that is strong but also toxic. Heskett maintains that leaders can shift a company’s culture in a matter of months. To that end, he offers many research-based examples that will be highly useful to everyone involved in managing organizations.

Take-Aways

  • Evidence does not support most of the common wisdom about organizational culture.
  • An effective culture boosts the bottom line, and fosters flexibility, innovation, and learning.
  • Leaders must engage and retain employees.

About the Author

James Heskett is the UPS Foundation Professor Emeritus at Harvard Business School, where he previously served as faculty chair of the MBA program.


Comment on this summary or Start Discussion

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    Z. X. 6 months ago
    Culture is the soul of company.
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    A. N. 10 months ago
    Gives leaders a lot to think about, appreciate the helpful tips at the end.
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    M. P. 11 months ago
    MOST HELPFULLY